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| Mailing lists and helplines which provide user support for !FreeSurfer. Please read the instructions in BugReporting before you email a support line. | Have you encountered an error while running a !FreeSurfer tool? Please follow these steps to get help: |
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| '''!FreeSurfer mailing list'''<<BR>> This is the main general support and questions list for !FreeSurfer. Please use this list if you have questions about the capabilities of !FreeSurfer or would like to know how to do something specific. This list is also appropriate for installation questions for distributions available from our website. Emails to this list will be read by the general !FreeSurfer user community and by the developers. This is '''not''' intended for support of issues pertaining to the Martinos Center and FreeSurfer (for instance, /space/freesurfer and /usr/pubsw/packages issues should use the martinos-tech list). <<BR>> Send mail to the list at <<MailTo(freesurfer AT nmr DOT mgh DOT harvard DOT edu)>><<BR>> [[http://www.mail-archive.com/freesurfer@mail.nmr.mgh.harvard.edu/|Old archive]]<<BR>> [[http://www.mail-archive.com/freesurfer@nmr.mgh.harvard.edu/|New archive]]<<BR>> [[http://mail.nmr.mgh.harvard.edu/mailman/listinfo/freesurfer|Subscribe]] - '''IMPORTANT: you must subscribe to the list prior to posting to the list, and you must post to the list using the email address used to subscribe!''' (this prevents spam postings)<<BR>> <<BR>> '''martinos-tech Yahoo! group'''<<BR>> Please use this list if you are a NMR or Martinos Center user and have general questions about software available to the Center. This list is appropriate for questions about unpacking data or other data processing issues, and for general policy questions. Emails to this list will be read by other NMR and Martinos Center users, as well as the !FreeSurfer developers.<<BR>> Send mail to the list at <<MailTo(martinos DASH tech AT yahoogroups DOT com)>><<BR>> [[http://groups.yahoo.com/group/martinos-tech/|Archive]]<<BR>> [[http://groups.yahoo.com/group/martinos-tech/join|Subscribe]]<<BR>> <<BR>> ## '''analysis-bugs helpline'''<<BR>> ## Please use this list if you are instructed to by error messages from the software. Also use this list if you are an NMR Center user and have questions about NMR-specific issues, such as file system problems, or differences between dev and stable versions. Emails to this list will be read by !FreeSurfer developers only. ## Send mail to the list at <<MailTo(analysis DASH bugs AT nmr DOT mgh DOT harvard DOT edu)>> ## <<BR>> ## [[https://mail.nmr.mgh.harvard.edu/pipermail//analysis-bugs|Archive]]<<BR>> ## [[https://mail.nmr.mgh.harvard.edu/mailman/listinfo/analysis-bugs|Subscribe]]<<BR>> ## <<BR>> |
1. '''Search the archives:''' It is highly likely that someone else has run into the same problem before you. The fastest way to get answers is therefore to [[http://www.mail-archive.com/freesurfer@nmr.mgh.harvard.edu/|search the archives]] of our mailing list. |
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| = FreeSurfer Dependencies = Mailing lists and helplines for tools and libraries which are !FreeSurfer components. |
2. '''Ask a question:''' If you cannot find an answer in the archives, [[https://mail.nmr.mgh.harvard.edu/mailman/listinfo/freesurfer|subscribe]] to the list and ask a question. You can help us help you faster by following some simple guidelines on [[BugReporting | how to describe your problem]]. |
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| [[http://www.bic.mni.mcgill.ca/software/|The BIC Brain Imaging Software Toolbox (MNI)]]<<BR>> <<MailTo(minc DASH users AT bic DOT mni DOT mcgill DOT ca)>> <<BR>> [[http://www.bic.mni.mcgill.ca/pipermail/minc-users/|archive]]<<BR>> [[http://www.bic.mni.mcgill.ca/mailman/listinfo/minc-users|subscribe]] <<BR>> |
a. '''!FreeSurfer mailing list''' (<<MailTo(freesurfer AT nmr DOT mgh DOT harvard DOT edu)>>): This is the list to email for general support on installing and using !FreeSurfer. You need to [[https://mail.nmr.mgh.harvard.edu/mailman/listinfo/freesurfer|subscribe]] to the list before you can send messages to it, and you need to send your messages from the email address with which you subscribed. (This prevents spam.) Messages sent to this list are read by the !FreeSurfer developers and user community. All questions and responses are [[http://www.mail-archive.com/freesurfer@nmr.mgh.harvard.edu/|archived]]. |
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| [[http://www.fmrib.ox.ac.uk/fsl/|FMRIB Software Library (FSL)]] <<BR>> <<MailTo(fsl AT jiscmail DOT ac DOT uk)>> <<BR>> [[http://www.jiscmail.ac.uk/lists/fsl.html|archive]]<<BR>> [[http://www.jiscmail.ac.uk/cgi-bin/webadmin?REPORT&z=3|subscribe]] |
a. '''Mailing lists for third-party tools:''' For problems with other tools and libraries used by !FreeSurfer, please contact the respective mailing list: * [[http://www.fmrib.ox.ac.uk/fsl/|FMRIB Software Library (FSL)]]. ([[http://www.jiscmail.ac.uk/cgi-bin/webadmin?REPORT&z=3|Subscribe]] | [[http://www.jiscmail.ac.uk/lists/fsl.html|Archives]]) * [[http://www.bic.mni.mcgill.ca/software/|The BIC Brain Imaging Software Toolbox (MNI).]] ([[http://www.bic.mni.mcgill.ca/mailman/listinfo/minc-users|Subscribe]] | [[http://www.bic.mni.mcgill.ca/pipermail/minc-users/|Archives]]) 3. '''Exchange files:''' If the !FreeSurfer team asks you to upload additional data files to help troubleshoot the problem, you can do so via [[FtpFileExchange|FTP.]] 4. '''Contribute what you learned''': Once you figure out how to solve a problem that has not been documented previously, you can add documentation to help everyone else! To contribute to these wiki pages, you will need a WikiUserName. Please see GettingAccess to obtain a WikiUserName and then document away. To create a new page once you have an account, just goto the URL you want to create. For instance, goto this link for a page you would name !MyNewPage: https://surfer.nmr.mgh.harvard.edu/fswiki/MyNewPage and note the link that says 'Create new empty page'. Just click on that and type away (but please don't use !MyNewPage as a page name!). |
FreeSurfer Support
Have you encountered an error while running a FreeSurfer tool? Please follow these steps to get help:
Search the archives: It is highly likely that someone else has run into the same problem before you. The fastest way to get answers is therefore to search the archives of our mailing list.
Ask a question: If you cannot find an answer in the archives, subscribe to the list and ask a question. You can help us help you faster by following some simple guidelines on how to describe your problem.
FreeSurfer mailing list (<freesurfer AT nmr DOT mgh DOT harvard DOT edu>): This is the list to email for general support on installing and using FreeSurfer. You need to subscribe to the list before you can send messages to it, and you need to send your messages from the email address with which you subscribed. (This prevents spam.) Messages sent to this list are read by the FreeSurfer developers and user community. All questions and responses are archived.
Mailing lists for third-party tools: For problems with other tools and libraries used by FreeSurfer, please contact the respective mailing list:
Exchange files: If the FreeSurfer team asks you to upload additional data files to help troubleshoot the problem, you can do so via FTP.
Contribute what you learned: Once you figure out how to solve a problem that has not been documented previously, you can add documentation to help everyone else! To contribute to these wiki pages, you will need a WikiUserName. Please see GettingAccess to obtain a WikiUserName and then document away. To create a new page once you have an account, just goto the URL you want to create. For instance, goto this link for a page you would name MyNewPage: https://surfer.nmr.mgh.harvard.edu/fswiki/MyNewPage and note the link that says 'Create new empty page'. Just click on that and type away (but please don't use MyNewPage as a page name!).